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Podcast Episode: Chronicling Online Communities

Health Care Operations

Health Care Operations

Health care operations are broadly defined as activities of covered entities that involve maintaining and monitoring the institution. They can include conducting quality assessment and improvement activities; developing clinical guidelines; case management; reviewing the competence or qualifications of health care professionals; professional education and training; fraud and abuse programs; business planning and management; and customer service. This catch-all is an exception to the HIPAA consent requirements on the use and disclosure of PHI and requires no specific authorization.

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