Lobbying—whether you’re a concerned citizen or a representative of an interest group—boils down to building relationships. Usually these relationships are with staff members or, if at the local level, sometimes with elected officials directly.

Citizen lobbying can be a powerful tool for driving a vision for reform, especially when it comes to tech policy and digital rights issues, where elected officials often are non-experts.

What’s more, most expertise on technology issues too often comes from specialists hired by industry interests, so when constituents visit their representative to discuss how hard-to-approach technology issues affect voters back home, you’ll typically find policymakers ready to listen close.

Is there an issue that you think your member of Congress should consider more closely or change her stance on? Consider setting up a meeting to discuss, inquiring about town-hall meetings with, or visiting the closest constituent office. Here are some tips for how to contact your representative—either federal, state, or local— to ensure a successful meeting.

Find your target office

The first step is to locate which political office you wish to target. This is easier for federal issues than state issues. Although, for federal issues, you may wish to target a particular Senate or House committee or subcommittee, which might take some Internet searching.

In local political matters—like if you want to investigate the use of drones used by your local police department—you may start by scheduling a meeting with a staff person from your City Council Member’s office.

Senate: Every state is represented by two senators and every senator has an office in Washington, DC and multiple offices in the state they represent.

House: States are separated into numbered districts and each district is represented by one representative in the House of Representatives. The number of districts in a state is changed based on the most recent census results. Like Senators, Representatives have an office in Washington, DC and at least one office in their home state.

Mayors: You may wish to contact your mayor about issues in your city, like issues concerning the police department, municipal broadband initiatives, or funding for technology education in your city. Find your mayor.

Governors: For statewide issue, contact your governor’s office to share your views or set up a meeting.

State Senators and City Council Members: Local political arenas are sometimes the best places to achieve tangible political change. Do some Internet searching to find your representative.

City councils have a tremendous affect on populations as they can pass resolutions, bring issues to mayoral offices, and conduct studies to drive policy reform. Consider going to a meeting to raise concerns about a local fusion center, community fiber Internet, or the need for more government transparency.

Set up a meeting

A phone call in favor of or against a particular action that an elected official can take is a great way of advocating for reform, but nothing beats a face-to-face meeting with a staff person or your representative.

Setting up a meeting is easy. On a federal level, when Congress is not in session members work out of their in-district offices, so try to set up meetings there at those times. Members also hold frequent "town-hall" meetings for constituents. Inquire into your local office when they will be held. You can also track when your representative will be in town by looking at the Congressional calendars for the House and the Senate. Congress often designates "constituent weeks" in order to inform the public when they bill be in their district. Congress people want to hear from voters back home.

You’ll most likely get a meeting with a staff person, and that’s okay. Staffers usually know more about the finite details on issues than the representative herself.

When you make the call and set up the meeting be sure you tell them which organization you represent or if you’re a solo concerned citizen, where you live, and the issue that you want to discuss.

Prepare for your meeting

Do your research and be prepared. You have the opportunity to be a local expert and help shape the thinking of your elected official!

  • Who are you representing? Try to bring a petition or a letter that has numerous signatories to the meeting. Show that you’re representing a community of people that will be affected by the change you’re calling for.
  • Bring research. Consider making a folder or an information packet with research, white papers, local stories, and contact information. If your issue is a digital rights related issue, visit EFF.org for helpful resources!
  • Prepare stories. A fantastic way to communicate the need for reform is by sharing stories. Politicians often repeat stories to make a case, so be prepared to share yours.
  • Have a website and contact information ready to share. Try to have a website and business card ready in advance of your meeting. This will help the staff person find you, your community, and your position in the future.
  • Consider organizing a small delegation. Bring a group of stakeholders that all have diverse stories to share. The more real people and constituent numbers that you can tie to an issue the better.

Following up

After your meeting, send a thank-you email to the person who met with you. In your email, be sure to include information that you want your representative to consider. Try to set up another meeting if you feel that you didn’t get to finish making your case. Always be polite and gracious.

If your contact responds with questions, by all means answer them. This is a chance for you to become an expert to your representative on digital rights issues. Remember: lobbying is all about building relationships, so try to keep the conversation going and meet again.

Good luck! Email info@eff.org to let us know how it went!