Have you ever had problems with TLS? Like, you’re trying to view a web page but your browser is giving you a security warning instead? Or maybe you’ve been on the other end, invoking ancient shell scripts beyond your comprehension in a last-ditch attempt to renew your Let’s Encrypt certificate?
In this session, We’ll briefly explain how we got here, and the underestimated effect of usability research on the adoption of TLS. We’ll also talk about the user research we’ve done, and the stories we’ve heard.
Then, we want to hear your stories. The group will identify the most significant barriers to the deployment of TLS everywhere, and work together to resolve them.