The charge was taken up by the Electronic Freedom Foundation, a San Francisco-based group that takes stands against government surveillance and other tech-policy matters. The group on Monday sent a letter to Dion Weisler, HP’s chief executive, arguing in part that HP’s action could cause customers to become wary of software updates that are increasingly important to improve security.

“By giving tens of millions of your customers a reason to mistrust your updates, you’ve put them at risk of future infections that could compromise their business and home networks, their sensitive data, and the gadgets that share their network with their printers, from baby monitors to thermostats,” wrote Cory Doctorow, an EFF special adviser.

The EFF, which has long criticized the way companies use various forms of digital rights management technology, began an online petition asking readers to demand that “HP make amends for its self-destructing printers.” It has received more than 10,000 signatures, said Elliot Harmon, who holds the title of activist at the group.

Wednesday, September 28, 2016
The Wall Street Journal

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