In the wake of the coronavirus pandemic, many social media platforms shifted their content moderation policies to rely much more heavily on automated tools. Twitter, Facebook and YouTube all ramped up their machine learning capabilities to review and identify flagged content in efforts to ensure the wellbeing...

We’ve been skeptical of Facebook’s Oversight Board from day one. We’ll follow closely and keep open minds, because we appreciate it is a first attempt at some semblance of much-needed governance and external review. But no amount of “oversight” can fix the underlying problem: Content moderation is extremely difficult to...

We're closely watching how Facebook enforces its newly-announced policy that limits speech by users who are organizing public protests. This policy is deserving of special attention since it effects free expression on two levels: the organization of the protest itself, and the speech about it. This new policy adds to...

For most of us, social media has never been more crucial than it is right now: it’s keeping us informed and connected during an unprecedented moment in time. People have been using major platforms for all kinds of things, from following and posting news, to organizing aid—such as coordinating...