"In addition to revealing that the Transportation Department has little regard for the privacy of the citizens it is supposed to serve, this case clearly demonstrates the failure of privacy policies to actually protect anyone's privacy," said Kevin Bankston, EFF attorney and Equal Justice Works/Bruce J. Ennis fellow. "Unfortunately, privacy policies aren't promises but public relations tools, intentionally worded to create as few binding commitments as possible. The American public should demand that companies that collect their personal information develop more explicitly protective policies, and make them an enforceable part of the contract with the customer."
Attorney, Equal Justice Works / Bruce J. Ennis Fellow
Electronic Frontier Foundation