Consumers end up getting hurt in two ways, explains Julie Samuels, a senior staff attorney at the non-profit Electronic Frontier Foundation. The costs of expensive litigation will be passed on to consumers in the form of higher prices or reduced services, she notes. And companies are wasting time and resources fighting in court instead of innovating and making even better products.
“This is just a big proxy for competition,” Samuels says. “It should be happening in the marketplace, not in the courts.”