Transparency Project

DHS Traveler Redress Inquiry Program (TRIP) Complaints

In July 2009 EFF requested copies of all complaints to DHS's Traveler Redress Inquiry Program (TRIP). The request included complaints of erroneous watch list mismatches and travel difficulties caused by DHS programs such as the http://www.eff.org/foia/ats">Automated Targeting System US-VISIT and Secure Flight.

In January 2010 the Department of Homeland Security agreed to release a summary in lieu of the tens of thousands of actual complaints. The data released includes aggregated data for the following categories of records:

1. Complaints filed From 2007 - Present;
2. What are the categories/numerical breakdown;
3. Resolution of Complaints Metric;
4. Resolution Process.

US Federal Agency:

Stay in Touch

NSA Spying

EFF is leading the fight against the NSA's illegal mass surveillance program. Learn more about what the program is, how it works, and what you can do.

Follow EFF

Supreme Court overturns dangerous ruling that would have allowed design patent owners to gobble entire profits. https://www.eff.org/deeplinks...

Dec 8 @ 4:14pm

SiriusXM and the Turtles may be happy together, but their settlement leaves unanswered questions for other services. https://www.eff.org/deeplinks...

Dec 8 @ 3:55pm

For the next 12 days, learn about the simple, powerful step you can take to secure your various online accounts. https://www.eff.org/deeplinks...

Dec 8 @ 1:27pm
JavaScript license information