Transparency Project

DHS Traveler Redress Inquiry Program (TRIP) Complaints

In July 2009 EFF requested copies of all complaints to DHS's Traveler Redress Inquiry Program (TRIP). The request included complaints of erroneous watch list mismatches and travel difficulties caused by DHS programs such as the http://www.eff.org/foia/ats">Automated Targeting System US-VISIT and Secure Flight.

In January 2010 the Department of Homeland Security agreed to release a summary in lieu of the tens of thousands of actual complaints. The data released includes aggregated data for the following categories of records:

1. Complaints filed From 2007 - Present;
2. What are the categories/numerical breakdown;
3. Resolution of Complaints Metric;
4. Resolution Process.

US Federal Agency:

Stay in Touch

NSA Spying

EFF is leading the fight against the NSA's illegal mass surveillance program. Learn more about what the program is, how it works, and what you can do.

Follow EFF

What do you call it when companies make back-room deals to control Internet content? We call it Shadow Regulation. https://www.eff.org/deeplinks...

Sep 29 @ 3:14pm

Sen. @RonWyden sent this letter to @ODNIgov about unused transparency bonuses, following EFF's report https://www.eff.org/document/...

Sep 29 @ 2:26pm

Much interest at the WTO in new global trade rules for the Internet… but also acceptance that users must be involved https://www.eff.org/deeplinks...

Sep 29 @ 12:33pm
JavaScript license information