EFF Seeks Membership Coordinator
EFF is seeking an energetic, enthusiastic, experienced Membership Coordinator for supporting EFF's current 14,000+ members and to help grow our membership.
The tasks for the position include, but are not limited to, working with the Membership Services Assistant to:
- maintain the donor and membership database (Convio & Salesforce)
- manage fundraising campaigns
- process donations
- send out thank-you letters and renewal notices
- order and send out member premiums
- maintain the donation pages of the website
- run EFF's online shop
- respond to issues members may have
- develop strategies to grow membership
- manage EFF partnerships
- identify and secure pro-bono conference/trade show booth space
- work with other staffers to develop booth materials, including literature and premiums
- set up and staff booth (some travel is required)
The ideal candidate will have at least five years of experience in growing a membership program. We're looking for someone who has a proven track record of customer service, database management, and working with a team.
We're also looking for someone who is independent and resourceful. This position is part of the development team and reports to the Development Director. Knowledge of digital civil liberties issues would be helpful. Excellent interpersonal, written, oral and organizational skills are also required. This is a fulltime, hands-on position working with a dedicated staff in a friendly work environment in San Francisco's Mission District.
EFF is a 501(c)(3) organization. Salary mid-$40,000s with good benefits package. To apply, send a cover letter and your resume to memjob@eff.org.
