>> This is an actual alert to IBM Field Engineers that went out to >> all IBM Branch Offices. The person who wrote it was very >> serious. The rest of us guys find it rather funny. >> ---------------------------------------------------------------- >> Abstract: Mouse Balls Available as FRU (Field Replacement Unit) >> >> Mouse balls are now available as FRU. Therefore, if a mouse >> fails to operate or should it perform erratically, it may need a >> ball replacement. Because of the delicate nature of this >> procedure, replacement of mouse balls should only be attempted by >> properly trained personnel. >> Before proceeding, determine the type of mouse balls by examining >> the underside of the mouse. Domestic balls will be larger and >> harder than foreign balls. Ball removal procedures differ >> depending upon manufacturer of the mouse. Foreign balls can be >> replaced using the pop-off method. Domestic balls are replaced >> using the twist-off method. Mouse balls are not usually static >> sensetive. However, excessive handling can result in sudden >> discharge. Upon completion of ball replacement, the mouse may be >> used immediatly. >> It is recommended that each replacer have a pair of spare balls >> for maintaining optimum customer satisfaction, and that any >> customer missing his balls should suspect local personnel of >> removing these necessary items. >> >> To re-order, specify one of the following: >> >> P/N 33F8462 - Domestic Mouse Balls >> P/N 33F8461 - Foreign Mouse Balls >> > > *************************************************************************** Lisa A. Breit and Associates Mailing address: 54 Rich Valley Road, Wayland, MA 01778 508-358-7971 phone * 508-358-9110 fax * email: lbreit@eff.org **************************************************************************